Today in Global Small Business: Sayonara to Steve Easterbrook as CEO of McDonald's

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What's affecting me, my clients, my colleagues and other global small business owners:

• Endeavor Global Marketing reportedly paid about $200 million to acquire 160over90 and now will adopt that name after it pulled the plug on an IPO. 
• There are challenges to international e-commerce but they can be overcome.
• Quote of the week: “Embrace what you don't know, especially in the beginning, because what you don't know can become your greatest asset." – Spanx founder Sara Blakely
• Customer service can get better even if loyalty doesn't.
• As China and US attempt to sign a trade deal, thousands of companies are asking for tariff exclusions.
• You're fired!  McDonald's CEO Steve Easterbrook is out as of 11/3/19.