Wednesday, June 19, 2019

Compete More Effectively and Succeed in the Global Marketplace

©2019 Laurel J. Delaney.  All rights reserved.
What is your commitment to customers? Does everybody in the company understand this commitment inside and out? Do you provide exemplary service? Friendly service? Accessible service? The service goal of online retailer Zappos is “Delivering happiness.” Define yours and carry through on it every step of the way.

Ours is:
"Everything we do is to help our customers compete more effectively and win in their marketplace.”
The customer service mentality should permeate your entire organization.  Here's how to go about it.

Monday, June 17, 2019

Today in Global Small Business: Let's Build a Global Currency for the Internet!

©iStock/metamorworks 
What's affecting me, my clients, my colleagues and other global small business owners:

Saturday, June 15, 2019

Chicago Impresses

©2019 Laurel J. Delaney.  All rights reserved.
"I'm impressed with the people from Chicago.  Hollywood is hype.  New York is talk.  Chicago is work." – Michael Douglas

Friday, June 14, 2019

The $50 Billion International Company That Know One Knows About

©iStock/monkeybusinessimages
Ingram Micro, an international company with roughly $50 billion in annual revenue, works primarily in the hardware distribution business. It buys devices from OEMs and provides them to its “value-added reseller” clients, who sell them to the end users.
Technology distributor Ingram Micro has established itself in asset disposition in recent years. Now, it is rolling out a program to grow by leveraging its subcontractor companies.
Learn more about how Ingram Micro's partnership model helps the firm expand ITAD (IT asset disposition) globally.

Thursday, June 13, 2019

How to Balance Times Zones and Leverage Your Digital Savviness to Communicate More Effectively No Matter Your Location

©iStock/doomu
Tackling the challenges of working overseas is no cakewalk.  Digital news editor for the Wall Street Journal, Josée Rose says:
While the positives outweigh the negatives, living overseas when working for a U.S.-based company comes with obstacles, especially when working for a 24/7 organization in a nonstop news cycle.
After two years as a digital news editor at WSJ in London, Josée shares her tips for balancing time zones, advocating for yourself when you’re not in the room where it happens, and leveraging your digital savviness to communicate more effectively (no matter your location).

Wednesday, June 12, 2019

How to Understand the Economic World Around You (Podcast)

©iStock/nortonrsx
Marketplace is a podcast hosted by Kai Ryssdal, which is about providing context on the economic news of the day.  Through stories, conversations and newsworthy numbers, Marketplace helps listeners understand the economic world around them.

According to Wikipedia, Marketplace is the third-most-listened-to radio program in the US by weekly listeners (14.8 M).

Tune in.

Monday, June 10, 2019

Today in Global Small Business: Discover the Design of Japanese Toilets

©iStock/stella_photo20
What's affecting me, my clients, my colleagues and other global small business owners:
  • Global regulators say tougher bank rules do not curb small business lending.
  • Quote of the week: “Let us find out what is desperately needed, although people may not know it, let us find out what will beautify the world, although people may not know it, then let's learn and learn and teach ourselves and support each other in doing that until we lose ourselves in those tasks." – 20th century inventor Edwin Land
  • On Instagram @toilets_a_go_go, Hidefumi Nakamura documents the astounding breadth of public-toilet design in Japan.  International travel exposes you to different cultures yet even doing your routine daily activities can broaden your horizons :-).
  • Global finance leaders meeting in Japan recently said they were increasingly worried that the trade dispute between the United States and China, which shows no signs of abating, could propel the world economy into a crisis.
  • The retailer Ulta Beauty will be going international in order to "establish Ulta Beauty as a successful global brand," CEO Mary Dillon said in a statement. The first step of that process is launching operations in Canada, according to Dillon.
  • President Donald Trump dangled the prospect of renewing his tariff threat against Mexico if the U.S. ally doesn't cooperate on border issues, while some of his Democratic challengers for the White House said the last-minute deal to avert trade penalties was overblown.

Saturday, June 08, 2019

Radio Gives Birth to Chicago

©2019 Laurel J. Delaney.  All rights reserved.
"TV gives everyone an image, but [WBBM Chicago] radio gives birth to a million images in a million brains."

Friday, June 07, 2019

Market Power Drives Harder Bargains. Can SMEs Compete Globally?

©iStock/z_wei
Is there a widening difference between the profitability of small businesses and large?  Some say there is and blame globalization. Milton Ezrati, contributor for Forbes thinks otherwise:  "The winner-take-all character of global trade seems to get the blame for just about anything unfair or inequitable these days. But it would be a mistake to reach for this easy answer."  He goes on to say ...
Rather than drag out the perennial whipping boy of globalization, a better explanation might well lie with questions of market power. All may have access to the same suppliers, but larger firms, such as Walmart and Amazon, can drive harder bargains on price and delivery terms than smaller or mid-sized firms.
Is America losing its small businesses?  Read more.

Thursday, June 06, 2019

Evolve Your Business to What Is Relevant in the Global Marketplace

©iStock/olm26250
Small business aren’t easy to launch or maintain, and they take commitment and positive thinking to stay successful. Here are some surprising warning signs your small business could be headed for disaster, along with solutions for how you can ward off trouble.

And as Shanna Goodman for Thrive Global says, "A successful small business always need to evolve with what’s relevant in the [global] marketplace."

Discover the 9 signs your business is headed for disaster and what you can do to turn things around.

Wednesday, June 05, 2019

Here’s What 11 Successful Entrepreneurs Do Every Day

©iStock/donskarpo
Success is a habit—and like all good habits, you have to work hard to achieve and maintain it.  We [Rieva Lesonsky for Bank of America] talked to 11 small business owners, including Laurel Delaney, about the daily habits they believe contribute most to their success. From exercise to quiet time to diligently tracking sales in QuickBooks, here’s what some successful entrepreneurs do every day.
Reading about other business owners’ daily success rituals is inspiring—but as Delaney says, “We cannot replicate business success by copying another business owner’s daily rituals—we need to cultivate our own.” 
Dive deep into what accomplished entrepreneurs do daily to foster entrepreneurial success.

Tuesday, June 04, 2019

World's Largest MBA Tour is Coming to Chicago 6/25

©iStock/smolaw11
Good day Global Small Business Blog fans!  Join the world’s largest MBA tour in Chicago!

An MBA is a distinction in the workplace and a designation in the world of business. However, more importantly it’s a confidence booster, a way of thinking analytically and critically, and a training ground for making better personal and professional decisions.

This event will answer all of your MBA-related questions through presentations, networking opportunities, and valuable interactions with recruiters from 25+ top business schools.

In addition, you’ll also receive the following for free:  a professional LinkedIn Headshot, your resume reviewed, access to a pool of scholarships worth $7M and much more.

All of this is FREE of charge for those attending, so register today or well before 6/25! Space is limited.  Sign up here.

Monday, June 03, 2019

Today in Global Small Business: wegg® Program On How to Build a Great Global Company Culture

©2019 Women Entrepreneurs Grow Global™.  All rights reserved.  Used with Permission.
What's affecting me, my clients, my colleagues and other global small business owners:
  • wegg® on-the-ground workshop held in Chicago is right around the corner -- June 5th -- and it's on how to build a great global company culture.  If you want to move from good to great on exporting, this is the program to attend.  Please join us and hear from our famous host Radio Flyer, who has won numerous awards for best places to work.  To learn more and to register, visit: https://womenentrepreneursgrowglobal.org/2019/05/06/how-to-build-a-great-global-company-culture/.  I [Laurel Delaney] will be attending.
  • Quote of the week: “As history has repeatedly proven, one trade tariff begets another, then another - until you've got a full-blown trade war. No one ever wins, and consumers always get screwed." – John C. Calhoun
  • Tariffs on all imports from Mexico begin June 10, 2019.
  • How an Oregon brand went from a small business to a global powerhouse in wellness
  • 42 countries agree to international principles for Artificial Intelligence (AI).
  • Making globalization work for Africa.

Saturday, June 01, 2019

Be Like a Train

©2019 Laurel J. Delaney.  All rights reserved.
"Be like a train; go in the rain, go in the sun, go in the storm, go in the dark tunnels! Be like a train; concentrate on your road and go with no hesitation!" – Mehmet Murat ildan