Monday, September 22, 2014

Today in Global Small Business: The State of the World According to Bill Clinton

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What's affecting me, my clients, my colleagues and other global small business owners:

Saturday, September 20, 2014

Being Ridiculous in a World Definitely Beats Boring

©2014 Laurel J. Delaney.  All rights reserved.
"Imperfection is beauty, madness is genius and it's better to be absolutely ridiculous than absolutely boring." - Marilyn Monroe

Friday, September 19, 2014

A California Firm Attests to the Impact of Ex-Im Bank's Export Financing Programs

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Steve Wilburn, CEO of FirmGreen in California, can attest to the impact the Ex-Im Bank’s export financing programs has had on his company, allowing him to continue developing innovative energy solutions and expand internationally.

Learn more:  Uncertainty in Washington roiling small businesses

Thursday, September 18, 2014

Is Alibaba a Global Company?

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In "A Short Course on Alibaba," I discuss some of the more prominent businesses within China-based Alibaba, but the questions posed today shortly before their IPO are these:  Is Alibaba truly a global company? Can it expand efficiently beyond China?

CNBC's Cadie Thompson writes a provocative take on those very same questions:  "For Alibaba, going global means new frontiers."

Related article:  Is Alibaba coming to America?

Wednesday, September 17, 2014

Getting Started in Exporting, a Webinar with Laurel Delaney (9/18/14)

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Please join me for a complimentary webinar I am giving this Thursday, September 18th at Noon ET/9 a.m. PT on Getting Started in Exporting.  Are You Ready?  Here are the six things I will cover:

1.  Why this is the best and easiest time ever to export!
2.  What you need to do to get your business export ready
3.  How to craft a back-of-the napkin export business plan
4.  How to create a social media and networking presence
5.  How to market your business worldwide
6.  How to use e-commerce sites as stepping-stones to export success

To learn more and to register, visit:  Export NOW 110:  Getting Started in Exporting.  Are You Ready? – Women Impacting Public Policy
(http://www.wipp.org/events/event_details.asp?id=454554)

I look forward to connecting with you on Thursday and answering questions you might have.  Let's make it fun and engaging!  Have your team listen in too.  Share this post with anyone you think might benefit from the webinar - thanks!  And a special thanks to WIPP for hosting the webinar.

Tuesday, September 16, 2014

Let's Talk Global, Small Island Global

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The United Nations (UN) came to Samoa for the Third International Conference on Small Island Developing States, a four-day talkfest about sustainable development running from Sept. 1 to 4.   World leaders and delegations from 52 island countries were joined by international donors, non-governmental organizations, the private sector and civil society.
Behind the scenes of paradise, many small island states are developing countries striving for economic independence, employment growth, social development, resilience against climate change and disasters and a balance between conservation and exploitation of natural resources.  
Sadly, next year, only two of 14 Pacific Island Forum countries, Cook Islands and Niue, are expected to achieve all the Millennium Development Goals.

Learn more about some of the topics discussed that are impacting real people's lives:  Small islands talk global issues

Monday, September 15, 2014

Today in Global Small Business: Thinking Outside the Bottle, Globally

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What's affecting me, my clients, my colleagues and other global small business owners:

Saturday, September 13, 2014

An Inside Peak at Google Chicago

©2014 Laurel J. Delaney.  All rights reserved.
I had the amazing opportunity to participate in an event for the Women Presidents' Organization Chicago on September 11th that was hosted by Google Chicago headquarters.  Full disclosure:  I serve as the Chicago Chapter Chair for WPO.

At the event (meeting room as shown), Google experts talked about:

•  The importance of staying connected to the consumer - anywhere, anytime and on any device.
•  How Google's many tools can help grow your business globally.
•  Why mobile is an imperative to your organization's global growth.
•  Why Google Analytics and Google Adwords should be tracked, measured and leveraged constantly to better manage your global small business.

Google most certainly abides by their unofficial slogan, "Don't be evil."

For related posts on Google, visit here.

Friday, September 12, 2014

Technology and Globalization Have Changed the Way SMEs Do Business

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Technology and globalization have changed the way small-to-medium size businesses operate across the world, creating opportunities as well as challenges along the way.  One such challenge is how to stay interconnected on a budget while traveling across borders.  These concerns, if not treated effectively, can have a direct impact on a businesses bottom line.

Read the entire article:  Business Productivity in the Spotlight

Thursday, September 11, 2014

UPS: Keeping a Pulse on The Future of E-Commerce

David Abney, UPS CEO on 9/9/14 at The Executives' Club of Chicago
(Photo courtesy Joe Gallo Photography.  All rights reserved.)
David Abney, UPS CEO (L) on 9/9/14 at The Executives' Club of Chicago
with Cody Phipps, United Stationers Inc. President and CEO (R)
(Photo courtesy:  Joe Gallo Photography.  All rights reserved.) 
I had the great honor to attend The Executives' Club of Chicago's The Changing Face of Retailing with UPS CEO David Abney giving his first speaking engagement as the new CEO of UPS.  Cody Phipps, United Stationers Inc. President and CEO, moderated the Q&A after David's talk.

A brief history on David ... he began his UPS career in 1974 as a part-time package loader so he knows a little something about the inner workings of the company.  He is the 11th CEO in the 107-year history of UPS. Prior to David's current position, he served as President of UPS International, leading UPS's strategic imperative to build global logistics capabilities.

A couple of key points from the event and David's talk:
  • The next five years will bring more change to retail than we've seen in the last 100.
  • UPS has moved from competing in the $60 billion market of package delivery to helping lead today's $3.2 trillion global supply chain marketplace.
  • Retail innovations are transforming traditional retail models - shifting control to consumers.
  • Growth in emerging markets with newly discovered buying power will challenge status quo.
UPS furnished a nifty infographic handout at the event where insights were provided by comScore via a study of more than 5,800 U.S. online shoppers:
Today's flex shopper has grown more demanding in pursuit of the best merchandise for the best price with the best customer experience.  The brave new world of multi-channels and multi-devices empowers them to seek more convenience from pre-purchase to purchase to post-purchase. - For more information on the study's findings, visit the UPS Pulse of the Online Shopper:  https://thenewlogistics.ups.com/retail/comscorestudy/
When I chatted with David at the end of the program, one other key point he emphasized is the power of small businesses operating in the global marketplace.  That we already know through this blog.

Photos are provided with permission to use by The Executives' Club of Chicago (Gina Chinino) with credit to Joe Gallo Photography.

Wednesday, September 10, 2014

How to Get, Keep and Foster Top Talent In Our Interconnected World

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Looking for ways to get, keep and foster new recruits at your business?
New recruits are no longer interested in being “acquired,” and top performers, regardless of age and experience, are looking to collaborate, contribute, and more than anything, feel inspired.
Have you got what it takes to make the grade with top talent?

Read:  5 Ways to Prevent Your Top Recruits From Jumping Ship

Tuesday, September 09, 2014

SME Confidence Has Grown on a Global Scale

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According to the sixth annual Hiscox "DNA of an Entrepreneur Report 2014," small firms across the world reported a rise in profitability and hiring activity based on a survey that’s designed to offer an “insight” into the mood and financial stability of the SME sector.

As the report says, entrepreneurs are "turning the corner, but still a way to go."
This study was conducted for specialist insurer Hiscox by The Survey Shop. The sample was drawn from online panels contacted between 28th May and 6th June 2014. There is statistical accuracy of +/- 1% to +/- 2% for the whole sample of 3,500 [with less than 50 employees] and +/- 2% to +/- 4% for each country’s sample except the UK which is +/- 1% to +/- 3%.
One of the key points in the report is:
Despite the growth in confidence and overall business optimism, more than a third (34 per cent) of SME owners feared being unable to attract new customers, while 31 per cent were skeptical regarding the government’s ability to support small businesses.
(http://hiscoxdnareport.com/2014/)