Getting Trust Back From New Zealand Small Business Owners

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Ouch.  A glitch with global online payment company PayPal has hit a number of New Zealand small businesses in their wallets.

Here's what one small business owner says:

"A lot of people don't trust PayPal anymore. For me its not about screw-ups, technical screw-ups happen all the time, you can't get angry - it's just the society we live in. But it's the way the company has reacted and I don't think I've ever seen such a poor reaction from a massive company to its clients. We just don't feel like they care."

Read more:  Small businesses struggling after PayPal glitch